Subject-Oriented Business Process Management

Description

Activities performed in organizations are coordinated by means of communication

between the people involved. The sentences used to communicate are naturally structured by subject, verb, and object. The subject describes the actor, the verb the action and the object what is affected by the action. Subject-oriented Business Process Management (S-BPM) as presented in this book is based on this simple structure which enables process-oriented thinking and process modeling.

S-BPM puts the subject of a process at the focus and thus

deals with business processes and their organizational environment from a new perspective, meeting organizational requirements in a much better way than traditional approaches. Subjects represent agents of an action in a process, which can also be either technical or human (e.g. a thread in an IT system or a clerk). A process structures the actions of Every subject and coordinates the required communication some of the subjects. S-BPM provides a coherent procedural framework to model and analyze business processes: its center of attention is the cooperation of all stakeholders involved in the strategic, tactical, and operational issues, sharing their knowledge in a networked structure.

The authors illustrate how Every modeling activity through the whole development lifecycle can also be supported through the usage of appropriate software tools. The presentation style specializes in professionals in industry, and on students that specialize in process management or organizational modeling. Every chapter begins with a summary of key findings and is stuffed with examples, hints, and conceivable pitfalls. An interpreter model, a toolbox, and a glossary summarizing the main terms complete the book. The web site www.i2pm.net provides additional software tools and further material.