: Business Process Management and the Balanced Scorecard :
: Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers
Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.
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Every business process in every organization can be made better, more efficient, more flexible and more adaptable to changing need…
This textbook is ideally suited for classes on business process management, information systems architecture, and workflow managem…
One System for ALL your Planning Needs:
Strategic Planning, Business Planning,
Operational Planning, Controlling,
Internationali…