Business Process Management and the Balanced Scorecard:
Business Process Management and the Balanced Scorecard: Using Processes as Strategic Drivers
Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.
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In this step by step guide, former Management Consultant and change management expert Theodore Panagacos walks you through the ent…
Praise for Value-Driven Business Process Management: “The book goes well beyond a traditional methods-and-tools perspective to pre…