Lean Six Sigma in Sickness and in Health
Lean Six Sigma in Sickness and in Health
- Used Book in Good Condition
This book uses a fictional-prose-narrative approach to describe the application of an enhanced methodology for implementing lean Six Sigma process improvement techniques. Jorge Santos, an expert in lean Six Sigma methodology, comes face to face with the human cost of inefficient processes when his wife is badly injured in an accident and rushed to a hospital that is in clear need of a process overhaul. As Jorge deals with a lack of error-proof systems, an unprepared ER, and other obstacles that might prevent his wife from receiving proper treatment, he reflects on the enhanced lean Six sigma implementation that he initiated at the hospital where he works across town. The contrast between the systems in place at Jorge’s hospital and those at the hospital Jorge’s wife is in, illustrates various aspects of statistics-based lean Six Sigma methodologies in a compelling, yet highly-informative format. This book explains Beyond Lean Six Sigma techniques in a thorough but entertainin
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