Business Process Management: Practical Guidelines to

Description

Business Process Management, a huge bestseller, has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add measurable value to their organizations. The book’s runaway success may also be attributed partly to its overview of all major useful frameworks (such as LEAN and Six Sigma) without over-investment in one over another, and a unique emphasis on BPM’s interrelationship with organizational management, culture and leadership. Its common-sense approach teaches how BPM should be well-integrated across an entire business if it’s to achieve success: augmented and aligned with other management disciplines.

This highly anticipated fourth edition brings Jeston’s practicable frameworks and solutions up to the moment with the up to date developments in BPM, including the robotics process automation, digital strategies and the changes necessary on account of the have an effect on of the quad generations in the personnel.

This thoroughly revised and up to date new edition includes:

• Enhanced BPM House noting the importance of traceability from strategy to execution activities
• New and revised case studies

• An analysis of the risks and benefits of robotic automation and cognitive computing.

The book highlights that millennials will be 50% of the global personnel in 2020 and 67% by 2025―Jeston warns managers to ignore them at your peril. Business processes and the way work is performed should evolve!

This book will prove to be an indispensable guide to any senior business executive or chief financial officer whilst providing practical BPM examples to undergraduate and postgraduate students alike.