Business architecture

Synoptic Consulting www.synoptic.com.au See the huge productivity benefits in utilising a process modelling tool over a process drawing tool. Learn how to use a process' time and cost KPIs to establish a performance baseline, and guide…

Business Process Improvement 101 by Synoptic Consulting www.synoptic.com.au See what they don't teach you in BPR, BPI, BPM, Six Sigma, Lean, TQM etc. Learn how to REALLY read a process map. Learn how to find the '4 key metrics' of any…