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customer centricity

Capgemini BPM and Customer Centricity with Pegasystems

Senior Capgemini and Pegasystems executives describe the resources and ambitions in delivering solutions that enable clients to be more customer centric, agile and efficient using Pegasystems technology. www.capgemini.com

Shane Cassidy Talks Customer Centricity for Insurers with

To meet the rapidly changing needs of customers, insurers are transforming their businesses to become more customer-centric and responsive, using new channels and new products to foster customer intimacy. Learn how Capgemini and Pega have…

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