Documentation

Business Process Documentation (A R.O.C.K. ItTM Method series micro eBook) This Micro-book is a very practical guide to creating business process documentation. It is written by a project management veteran for someone who needs to…

Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement This long-awaited companion and update to H. James Harrington's best-selling Business Process Improvement is a hands-on…