Metastorm

The Information Technology Infrastructure Library (ITIL®) is a framework of best practice approaches intended to facilitate the delivery of high quality information technology (IT) services. ITIL outlines an extensive set of management…

Ease of Use and Integration Requirements Lead Buyers to Metastorm BPMS This IDC study is one of a series of IDC Customer Needs and Strategies studies that examine how customers are using various business process management (BPM) products.…

IKON Office Solutions is the world's largest independent channel for copier, printer and MFP technologies. IKON has used the Metastorm Business Process Management (BPM) software to automate its Sales Order process. The process was…