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Business Process Mapping Workbook Improving Customer Satisfaction by Jacka, J. Mike, Keller, Paulette J. Business Process Mapping Workbook Improving Customer Satisfaction. Wiley, 2009. List Price: $ 73.65 Price: $…

Harvard Business Review on Strategic Sales Management (Harvard Business Review Paperback Series) You invest considerable time and money in managing your sales force. And if your company's like many, you're finding it increasingly…

Harvard Business Review on Knowledge Management (Harvard Business Review Paperback Series) ISBN13: 9780875848815Condition: NewNotes: BRAND NEW FROM PUBLISHER! BUY WITH CONFIDENCE, Over one million books sold! 98% Positive feedback. Compare…

Harvard Business Review on Change (Harvard Business Review Paperback Series) ISBN13: 9780875848846Condition: NewNotes: BRAND NEW FROM PUBLISHER! BUY WITH CONFIDENCE, Over one million books sold! 98% Positive feedback. Compare our books,…