Strategy

Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Jossey-Bass Business & Management) ISBN13: 9780787979195Condition: NewNotes: BRAND NEW FROM PUBLISHER! 100% Satisfaction Guarantee. Tracking…

Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness It's one of the hot topics for the 1990s - how to apply quality improvement techniques originally developed for the manufacturing…

Business Process Management Systems: Strategy and Implementation With a focus on strategy and implementation, James Chang discusses business management practices and the technology that enables them. He analyzes the history of process…