The BPM Maturity Model – Towards a Framework for

The BPM Maturity Model – Towards a Framework for Assessing the Business Process Management Maturity of Organisations (German Edition)

Diplomarbeit aus dem Jahr 2004 im Fachbereich Informatik – Wirtschaftsinformatik, Note: 1.0, Universität Karlsruhe (TH) (AIFB & Forschungszentrum Informatik (FZI)), 83 Eintragungen im Literaturverzeichnis, Sprache: Deutsch, Abstract: Business Process Management (BPM) is a topic that is generating a level of interest in both academic and business circles. The issues and problems that are associated with implementing and gaining support for BPM within organisations are well known. BPM maturity, however, is something that organisations aspire to – but know little about. Research to date indicates that many organisations do not progress past very rudimentary levels of BPM maturity. This is likely due to BPM being seen as a complex and complicated issue. This research looks at what successful organisations see as being key to BPM and what organisations that are unsuccessful in BPM implementation consider being the issues that contributed to their failure. BPM is defined as a holistic man

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