Value-Driven Business Process Management: The Value-Switch
Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage
- Used Book in Good Condition
Praise for Value-Driven Business Process Management “The book goes well beyond a traditional methods-and-tools perspective to present the most current, broadly informed view of BPM as a management discipline. . . .”
—Paul O’Flaherty, Finance Director, Eskom “Franz and Kirchmer go directly to the heart of the role of BPM in business by focusing on value as the driver, management discipline as the requirement, and translating strategy into execution as the measure of success. . . .”
—Richard Maltsbarger, SVP of Strategy & BPM, Lowe’s Companies, Inc. “If your CEO has delivered a set of strategic imperatives, you are ready for Value-Driven BPM. This book provides the vision of how to win in the integrated global economy by building a core BPM discipline in your company to simplify the delivery of business strategy. . . .”
—Kathleen Donahue, Senior Director of Business Process Management, Pfizer Inc. “Business Process Management (BPM) has to be implement
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Since its first edition 15 years ago, Business Process Analysis has become a standard reference work in the library of many busine…
The second edition of this book is a response to the fact that today BAs are expected to not merely help in gathering requirement …