Business Process Improvement Toolbox, Second Edition
Business Process Improvement Toolbox, Second Edition
This best-seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business process improvement system. The author works from the premise that consistently working on improving various aspects of how things are done, large and small, is the key to success for any organization. The first half presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement roadmap, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps to use them, and an example of their use. The final two chapters contain two more extensive case studies illustra
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Price: $ 40.00
An Introduction to Green Process Management
The intent of this book is to give interested parties an overview of green and its impact on business, without spending countless hours researching the subject. It provides information in a manner that can be used to help businesses determine the role green will play in their futures. The book is not intended as a detailed implementation guide, but as an aid in understanding the current thinking on what green really is and what an organization can do. The book is presented in three major sections. The first section is intended to give an overall understanding of what is meant by green, a brief history of the environmental movement as it relates to business, trends in carbon measuring and reporting, and definitions of green. The second section discusses standards, certifications, and measurements that relate to green and environmental management. The final section presents methods that may be used to implement and manage green processes within an organization, along with tools and a ro
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