Customer

Win-Win Selling: Turning Customer Needs Into Sales (Wilson Learning Library) Customers buy to meet some kind of need. If you can discover those needs, you make buying easy, and both you and the customer feel satisfied. This Counselor…

The Definitive Guide to Order Fulfillment and Customer Service: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and ... of Supply Chain Management Professionals) This is the most authoritative and complete…

Business Process Mapping Workbook Improving Customer Satisfaction by Jacka, J. Mike, Keller, Paulette J. Business Process Mapping Workbook Improving Customer Satisfaction. Wiley, 2009. List Price: $ 73.65 Price: $…

Hear K2 customer Matt Kinser, BPM Architect from Wells Fargo describe the process methodology that helps them develop, plan and implement BPM process. This presentation outlines the Wells Fargo process…

Worldwide BPM and Middleware 1H08 Vendor Analysis: Review of Customer and Partner Win Announcements This IDC study analyzes trends from customer and partner deals announced in 1H08 for various segments of middleware. The listing of deals…

IBM Customer Reference Video - Manufacturing Industry Customer: Impol (Slovenia) Maximun profitablility at best customer satisfaction Business integration in the aluminium industry - RM enabled by SOA Software Solutions used: Rational…