The Process Management Memory Jogger: A Pocket Guide for

The Process Management Memory Jogger: A Pocket Guide for Building Cross-functional Excellence

Building Cross-functional Excellence
ACHIEVE AND SUSTAIN BUSINESS PROCESS EXCELLENCE

Process excellence has been the holy grail of performance improvement methodologies (TQM, BPR, ERP, Six Sigma, Lean, BPM, etc.) for more than two decades. Still few companies have been able to turn process performance into a competitive advantage…and even fewer have been able to sustain performance excellence for an extended period of time. How can your organization do better?

Business process management isn’t a program or technology investment. It is a philosophy that incorporates and integrates proven techniques to deliver sustainable business improvements. No matter where your firm is in its journey, The Process Management Memory Jogger has tools you can use to:

• Clarify and focus on what is of value to the customer
• Foster cross-functional cooperation
• Analyze the full supply chain via System Mapping
• Map and explore the logic of

List Price: $ 9.99

Price: $ 9.99

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